Collection and Use of Personal Information

Personal information refers to data that identifies an individual or enables direct contact. Users may be required to provide personal information when engaging with DIKSHA ONE or its authorized entities. This information may be shared and used within DIKSHA ONE in compliance with this Privacy Policy and applicable laws.

Failure to provide required personal information may result in an inability to access or use certain DIKSHA ONE services.

Types of Personal Information Collected

Here’s how we might use the information we collect from you:

• Full name

• Contact details (email, phone number, IP address)

• Profile images

• Government-issued ID (where legally required)

• Employer information (if relevant)

• Location data (subject to specific conditions outlined below)

Data Security

We use various security measures to keep your personal information safe when you enter, submit, or access it.

Purpose of Personal Information Collection

• To provide and improve products and services

• To enable identity verification and fraud prevention

• To facilitate customer communication, including service updates and legal notices

• To comply with applicable legal obligations

• To enhance security measures and prevent unauthorized access

• Users may opt out of marketing communications; however, legally mandated communications cannot be declined.

Image Collection Policy

DIKSHA ONE collects user images for:

• Identity Verification: To prevent fraudulent activities and ensure secure transactions.

• Security Enhancement: Strengthening access controls to safeguard user accounts.

• Personalized Experience: Facilitating user engagement within DIKSHA ONE’s platform.

Images are securely stored and processed strictly for the purposes outlined above.

Source of Personal Information

Personal information may be obtained from:

• Direct user submissions

• Third parties who invite users to participate in DIKSHA ONE services

• Security and anti-fraud verification partners

Location Access Policy

Location data access is strictly limited to security purposes, particularly for employees using company-provided transportation services. DIKSHA ONE does not track users outside of such use cases.

Purpose of Location Access:

• To monitor and ensure the safety of female employees during transportation

• To provide emergency response capabilities

• Location data is not used for marketing or unauthorized tracking.

Collection and Use of Non-Personal Information

Non-personal information (aggregated or anonymized data) may be collected and used for:

• Service improvement

• User behavior analysis

• Enhancing DIKSHA ONE’s digital experience

Disclosure of Personal Information

DIKSHA ONE does not sell personal data. Personal information may be shared only in the following circumstances:

Authorized Third Parties:

• Service providers (for data processing, customer support, satisfaction surveys, etc.)

• Legal authorities (as required by law, regulatory obligations, or enforcement actions)

• Any third party handling DIKSHA ONE user data is contractually obligated to maintain confidentiality and comply with applicable data protection laws.

Data Protection and Security Measures

DIKSHA ONE employs industry-standard security measures, including:

• Data encryption

• Secure storage facilities

• Access controls to prevent unauthorized access

• Users are advised to safeguard their DIKSHA ONE IDs with strong passwords.

Retention of Personal Information

Personal data is retained only as long as necessary to fulfill its intended purpose and comply with legal obligations. Once retention is no longer required, data is securely deleted or anonymized.

User Rights and Access to Personal Information

Users may:

• Review and update their personal information through their DIKSHA ONE account

• Request corrections or deletion of inaccurate data, subject to legal and operational constraints.

Third-Party Websites and Services

DIKSHA ONE services may contain links to third-party websites. Users should review third-party privacy policies separately, as DIKSHA ONE is not responsible for external privacy practices.

Compliance and Accountability

DIKSHA ONE enforces strict data privacy policies across its organization. Employees handling personal data are required to adhere to strict confidentiality and security guidelines.

Privacy Inquiries and Complaints Services

Users with privacy concerns or requests can contact DIKSHA ONE’s data protection officer at: foundersoffice@incubsence.com

Complaints regarding data privacy violations will be investigated, and necessary corrective actions will be taken.

Analytics and Data Collection

DIKSHA ONE collects analytics data with user consent to improve service functionality. Data collection is limited to necessary purposes and does not compromise user privacy.

Amendments to this Privacy Policy

DIKSHA ONE reserves the right to modify this Privacy Policy at any time. Continued use of DIKSHA ONE services following policy updates constitutes acceptance of revised terms.

Effective Date of Policy: February 9, 2024

By using DIKSHA ONE services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.